These additional permissions must be granted locally on the Mac and some of them require admin rights. This feature has been expanded in macOS 10.15 (Catalina), so some things that worked before need more permissions now. First, let’s grant it Screen Recording access. We need to provide permissions to TeamViewer to access all system capabilities necessary for it to function properly. It is Technolutionary policy to ask your permission before connecting, and you will also see an indicator on the side of your screen that TeamViewer is active, and the name of the person who is connected for the duration of the session.Īpple introduced a security mechanism with macOS 10.14 (Mojave) which requires special access to be granted to certain applications that want greater access to your computer. A yellow warning sign should initially appear on the upper left corner labeled as Check System Access, click on it. This is helpful in support situations, and is usually paired with a phone call so we can talk to you about what's happening while we're able to see your screen. TeamViewer is software that allows Team Technolutionary to see and control your computer. ( NOTE: This article is the same for both apps, TeamViewer and Technolutionary Support. If you don't have TeamViewer already, you can download it here and follow the steps below.)
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